General terms of business


1. General terms and conditions of validity

The website is the property of Root4You BV. The vendor GILI is registered under the VAT number BE 0749 711 713. Any order shall be considered as acceptance of the general terms and conditions by the purchaser. These general terms and conditions form an integral part of the contract as described below.

2. Prices, offers and terms of payment 

The prices of the products and services are indicated in euros, including VAT and excluding transport costs and/or other taxes or other levies, unless otherwise stated or agreed in writing. Payment can be made by one of the methods indicated during the ordering process. Orders shall only become effective once payment has been received by GILI. In the event of non-payment, GILI reserves the right to suspend or dissolve (the execution of) the agreement relating to and resulting from it. All offers are non-binding and GILI reserves the right to change prices. If the offered products and services experience a price increase during the period between the placement of the order and its execution, the buyer shall be entitled to cancel the order and dissolve the contract within seven (7) days following the announcement of the price increase by Gili. The price indicated refers exclusively to the articles as described verbatim. The accompanying photographs are for decorative purposes only and may contain elements not included in the price. Invoices are payable in full to our head office at Heihoefseweg 7, 2650 Edegem, Belgium, on the due date, net without discount, unless otherwise indicated on the invoice.In order to be admissible, any complaint concerning invoices must be made in detail by registered letter within three (3) days of receipt of the invoice.In the event of overdue payments, interest will be charged on the outstanding invoice amounts by operation of law and without the need for any prior notice of default at a rate of 1% per month from the invoice date. In the event of non-payment and if a reminder sent by normal post has not been effectual within 14 days, a fixed compensation amounting to 10% of the outstanding amounts will also be payable.We reserve the right in the event of each complete or partial non-payment of an invoice on the due date or any other breach by the Buyer of his obligations under the agreement, automatically and without notice of default, to suspend the execution of all agreements with the Buyer or to terminate them with immediate effect, without the need for any judicial intervention, and to demand immediate payment of all claims, even those not yet due, or to make the delivery only in exchange for cash payment, notwithstanding previous agreements and without prejudice to any other rights we may be able to enforce.Failure to take immediate action against a shortcoming on the part of the Buyer may under no circumstances be regarded as a waiver on our part of the right to invoke this shortcoming at a later date. Gili accepts several methods of payment : payment of products can be done by bank transfer, Bancontact, credit card or cash on collection.

3. Acceptance of the order 

An order shall not be binding upon Gili until it has been confirmed by e-mail by Gili or until the execution of the order has started. Gili reserves the right to refuse orders or to attach certain conditions to the execution unless expressly stated otherwise. All product information, prices and order information are at all times subject to possible changes and corrections.

4. Delivery 

The delivery times given by Gili are indicative. The latest delivery time is 30 days after receipt of the order with the exception of payment by bank transfer in which case the latest delivery time is 30 days after receipt of payment. Exceeding a delivery time does not entitle the buyer to compensation, nor does it give the buyer the right to cancel the order or to cancel the agreement, unless the delivery time has been exceeded in such a way that the buyer can no longer reasonably be expected to comply with the agreement. In this case, the buyer shall be entitled to cancel the order or to rescind the agreement. The buyer is liable for incorrect delivery due to an incorrect delivery address. In this case, additional costs may apply. In the event of non-delivery, all amounts paid by the buyer are reimbursed without interest or any other compensation. If you order a product that is not in stock, this will be communicated. As soon as the product to be delivered.